— SOURCES

Collect feedback. Get the right follow-up. Automatically.

Collect feedback and reviews directly from your customers. Build a multi-step Smart Form in a clean block-based editor — AI reads each response in real time and asks the smartest next question.

smart form · "Post-trial NPS" · step 2 of 3 · AI follow-up live
— BUILDER STEP 1 How likely are you to recommend us? (0–10) STEP 2 What's the single biggest reason for that score? AI · ASK [generated from previous answer] e.g. "What feature is missing for you?" STEP 3 Can we follow up by email? — BLOCKS Rating Text Choice AI ask Email Logic — LIVE PREVIEW · embedded widget ↻ refresh STEP 2 OF 3 What's the single biggest reason for that score? Be as specific as you like — we read every word. Honestly, the bulk-import flow is so much faster than the tool we were using before, but I still can't filter by customer tier and that's a deal-breaker for our finance team. AI · ASK generated 0.3s after you stopped typing Which customer tier do you most need to filter by, and what would you do with that view? Just one or two sentences is plenty. Continue → ↵ enter to submit Powered by Usereviews · responses feed into your workbench in real time
— 01 · Smart Forms

Add a block, ship a form. No learning curve.

Pick blocks from a list — rating, text, choice, email, a branch here and there — and the form's ready. Drop your colours and logo on it, then email it out or just share a link.

RatingTextSegmentEmail
Open the form builder →
forms · 6 published · 2 drafts
Post-trial NPS
v3 · 412 responses · 38% completion
● LIVE
Onboarding feedback
v2 · 1,180 responses · 64% completion
● LIVE
Churn survey
v1 · 89 responses · 42% completion
● LIVE
Feature interview screener
draft · edited 2h ago
○ DRAFT
response · sara.k@northwind.co · 14 Mar 14:08
Step 1 · How likely to recommend (0–10)
★★★★★★★★★★
Step 2 · Biggest reason
"Bulk import is great but I can't filter by customer tier and that's a deal-breaker for finance."
AI ASK generated · 0.3s
"Which customer tier do you most need to filter by, and what would you do with that view?"
Response · tier
"Enterprise tier only. Our CFO wants a weekly review of every ★1–2 from a customer paying over $5k."
— 02 · AI follow-ups

The follow-up question only a moderator would think to ask.

When an answer is vague or surprising, the form catches it and asks a sharper follow-up on the spot — the way a good moderator would. No more "what do you mean by that?" emails three weeks later.

AI followupPreview modeAudit log
Enable AI follow-ups →
Follow-ups that feel human.
Let AI ask the smart next question the moment a respondent says something interesting — so answers come back richer, with less cleaning before they're usable as insights.
— WHAT AI FOLLOW-UPS UNLOCK
— 03 · Embed & trigger

Show up where the moment is.

Paste the widget snippet once, then pick when it shows up — on certain URLs, at a scroll depth, on exit intent, or whenever you trigger it yourself. A frequency cap keeps you from asking the same person too many times.

Embed widgetURL triggerScroll triggerExit intent
Get the embed snippet →
triggers · Review request
URL · matches /app ● ACTIVE
Show the widget when a visitor opens your app
SCROLL · 60% of page ● ACTIVE
Fire once the reader is genuinely engaged
EXIT INTENT · desktop ● ACTIVE
Frequency cap · ask the same person at most once / 30 days
— 04 · Review platforms

Pull in the reviews you already have.

Connect the places customers already review you and every one of them lands in the same workbench as your form responses — deduplicated, translated, and tagged. Connect once and history backfills too, so you're not starting from an empty board.

App StorePlay StoreG2TrustpilotProduct HuntRedditRSS / CSV
Connect a platform →
sources · sync status
APP STORE · 8,420 reviews ● LIVE
Synced 2 minutes ago
G2 · 3,109 reviews ● LIVE
Synced 5 minutes ago
TRUSTPILOT · 2,260 reviews ● LIVE
Synced 5 minutes ago
REDDIT · backfilling 1,840 / 4,200

Questions & answers

Can I review AI follow-up prompts before respondents see them?

Yes. Toggle preview mode on a question and every AI-generated prompt waits in a moderation queue. Or trust the model and review the audit log afterwards — you can demote prompts and the AI learns from your feedback.

How does embedding work?

Copy a single <script> tag into your app shell. The widget loads asynchronously, respects your CSP, and is keyboard-accessible by default. You can also use our React or Web Components SDK for tighter integration.

Do form responses count against my review quota?

Yes — every response is processed by the same AI pipeline as a public review, so it counts toward the same monthly quota. Pro and Teams plans include enough headroom for most teams; add-ons are available on every tier.

Build your first Smart Form. Ship it in fifteen minutes.

Embed it in your product or share a hosted URL. Free plan included — no credit card.

Start free →