— WORKBENCH

Where your customers compare you, and what they say.

Track every named competitor across every review. Get sentiment, frequency, and the specific quotes you can lift straight into your battlecards, sales decks, and landing-page copy.

competitors · 6 tracked · 30d
— COMPETITOR MENTIONS · 30D Northbeam 128 at risk Northwind 74 neutral Quanta 48 winning Lighthouse 29 Felt 18 — TOP MENTIONS · NORTHBEAM ★ 2 · G2 "We picked Usereviews over Northbeam because the AI clustering on Northbeam was just keyword matching dressed up." ★ 5 · App Store "After two months on Northbeam we switched — Usereviews ships to Linear in one click, which Northbeam has never figured out."
— 01 · Tracked set

Name your competitors. Code does the rest.

Name a competitor and we go back through every review you've already ingested looking for them — misspellings, nicknames, the lot. From then on, new reviews get flagged the moment they land.

Tracked competitorsFuzzy matchAliasesRetroactive scan
Add a competitor →
settings · tracked competitors · 6
Northbeam
3 aliases · 128 mentions · 30d
● ACTIVE
Northwind
1 alias · 74 mentions · 30d
● ACTIVE
Quanta
2 aliases · 48 mentions · 30d
● ACTIVE
+ Add competitor
Northbeam · sentiment & summary · 30d
— SENTIMENT · 128 MENTIONS Positive 28 · 22% Neutral 34 · 27% Negative 66 · 51% — TOP NEGATIVE THEMES Pricing & renewal terms 24 Linear / Jira sync flaky 19 Onboarding too long 13 Keyword-only AI 10 — AI SUMMARY Northbeam shows up in 128 reviews this month, and sentiment skews negative. Customers flag pricing and renewal terms, flaky Jira sync, and AI that feels keyword-only. — RELATED FEEDBACK G2 · ★ 2 · 24 similar "Pricing jumped 40% at renewal." App Store · ★ 2 · 19 similar "Jira sync keeps dropping tickets."
— 02 · Alternatives & sentiment

Know who you're up against — and what gets said.

Every mention of them gets scored positive, neutral, or negative, then grouped by what customers actually bring up — pricing, onboarding, integrations, how good the AI is.

When a review mentions a competitor, Usereviews also surfaces the alternatives that same customer is weighing.

Sentiment scoringTheme clusteringAlternatives mentionedCompare to set
Open competitor view →
— 03 · Ask the AI

Just ask. Grounded in your reviews and your docs.

Ask in plain language — where you win, where they beat you, which objections keep coming up. Answers are grounded in every review where your names appear, and you can add your own documents — positioning, win-loss notes, pricing — so the analysis fits your context.

Conversational AICites real reviewsUpload documentsGrounded analysis
Start a competitor chat →
ask Usereviews · "Northbeam" · 128 reviews + 3 docs
"Where do we win against Northbeam, and where do they beat us?"
— YOUasked just now
You lead on AI quality and one-click Linear/Jira sync. Northbeam wins on price and onboarding speed — and that gap shows up in 51% negative sentiment on their pricing.
— AI · cites G2 ★5, App Store ★5, positioning.pdf→ insert
3 documents added for context — positioning.pdf, win-loss.csv, pricing.md
— YOUR DOCS+ add
Battlecards with receipts.
Ask the AI how you stack up, pull the quotes that back it, and drop them into a battlecard your reps actually trust — because every line is sourced from a real review.
— BUILDING A BATTLECARD

Questions & answers

How are competitor mentions detected?

Add a named competitor and Usereviews scans every ingested review for it — exact matches, fuzzy matches, common misspellings, and contextual aliases. The scan runs retroactively across your existing reviews and tags new ones as they come in, so you never start from zero.

Can I export battlecard quotes?

Yes. Every competitor view exposes a quote library of the actual reviews where your name comes up next to theirs. Filter by sentiment, platform, or topic, then copy as markdown, export to CSV, or pipe straight to a webhook into Notion, your CRM, or a sales-enablement tool.

Do competitor mentions count against my review quota?

No — competitor tracking runs on reviews you've already ingested, so there's no extra processing cost. Sentiment scoring and theme clustering on those mentions are included on every plan; only newly ingested reviews count toward your monthly quota.

Add your first competitor. See what your customers really say.

Tracked across every review you've ingested. Free plan included — no credit card.

Start free →