Where your customers compare you, and what they say.
Buyers compare you long before they talk to sales. See which competitors come up in your reviews, where you win and lose against each, and the quotes your reps can lift straight into battlecards.
Name your competitors. Code does the rest.
Name a competitor and we go back through every review you've already ingested looking for them — misspellings, nicknames, the lot. From then on, new reviews get flagged the moment they land.
Name your rivals →Know who you're up against — and what gets said.
Every mention of them gets scored positive, neutral, or negative, then grouped by what customers actually bring up — pricing, onboarding, integrations, how good the AI is.
When a review mentions a competitor, UseReviews also surfaces the alternatives that same customer is weighing.
See how you compare →Just ask. Grounded in your reviews and your docs.
Ask in plain language — where you win, where they beat you, which objections keep coming up. Answers are grounded in every review where your names appear, and you can add your own documents — positioning, win-loss notes, pricing — so the analysis fits your context.
Ask about a rival →Know which deals a competitor puts at risk.
Customers links every competitor mention to the account, its MRR and any open deal. A rule can alert sales in Slack when an account with a renewal names someone else.
Questions & answers
How are competitor mentions detected?
Add a named competitor and UseReviews scans every ingested review for it — exact matches, fuzzy matches, common misspellings, and contextual aliases. The scan runs retroactively across your existing reviews and tags new ones as they come in, so you never start from zero.
Can I export battlecard quotes?
Yes. Every competitor view exposes a quote library of the actual reviews where your name comes up next to theirs. Filter by sentiment, platform, or topic, then copy as markdown, export to CSV, or pipe straight to a webhook into Notion, your CRM, or a sales-enablement tool.
Can sales get alerted when a customer mentions a competitor?
Yes. A rule can post competitor mentions to a Slack channel and email the account owner. You can limit it to accounts above an MRR you set, or ones with an open deal, so sales only hears about the mentions that matter.
What can I ask the AI about a competitor?
Name a competitor you track and you get a side-by-side brief: a comparison table, where each of you is stronger, and where you win or lose deals. You can ask follow-ups like why people switched. Each answer costs one credit and copies or downloads as markdown.
Do competitor mentions count against my review quota?
No — competitor tracking runs on reviews you've already ingested, so there's no extra processing cost. Sentiment scoring and theme clustering on those mentions are included on every plan; only newly ingested reviews count toward your monthly quota.
Add your first competitor. See what your customers really say.
Tracked across every review you've ingested. Free plan included — no credit card.