Every review, one workbench. Sorted, scored, and ready to ship.
Usereviews aggregates reviews from the App Store, Play Store, G2, Trustpilot, ProductHunt, RSS, CSV, and your own embedded forms. AI clusters them into bugs, requests, churn signals, and advocates.
Every platform you care about, always connected.
Connect the App Store, Google Play, G2, Trustpilot, ProductHunt, or any RSS feed. Drop in a CSV for older reviews, or add a Stripe key and each one shows up next to who the customer actually is.
Connect a source →Every review, processed and scored.
AI reads every review and tags it — bug, feature request, churn signal, competitor mention, or a bit of social proof for you.
The related ones group into themes, each with a written summary and an impact score so you know what to look at first.
Configure AI rules →One pane. Kanban or table. Saved views per team.
Drag insights through New → Acknowledged → In Progress → Shipped on a kanban, or work them in a sortable table — so the whole team can see what's moving and nothing quietly slips through.
Filter by status, assignee, priority, area, date, or platform — then save the view and pin it to your sidebar.
Open the workbench →Ship anywhere. Linear, Slack, email, webhook.
Send it to Linear, Slack, or a webhook. Each one lands fully formed — summary, the real customer quotes, a link back to dig in. Draft a follow-up to whoever left the review and send it from your own address.
Open integrations →Need to ask customers something specific?
Review Collection ships a block-based builder with AI-generated follow-ups, an embeddable widget, and trigger-based delivery. Every response feeds back into this same workbench.
Reach the person behind every review.
With contacts, you get the whole picture beside the insight — every review they've left, right there. Reach whole segments with an AI-drafted email, or export to CSV.
Tag insights, reviews, and contacts to product areas like Onboarding, Billing, or Mobile — so each team works just their slice and isn't sifting through everyone else's noise.
Open contacts →Questions & answers
Which platforms can Usereviews ingest reviews from?
Apple App Store, Google Play Store, G2, Trustpilot, ProductHunt, any RSS feed, CSV bulk upload, our embedded widget, custom Smart Forms, and any external system via webhook. Most teams have their first three sources synced within ten minutes.
How accurate is the AI clustering?
Every cluster is editable and auditable — your team can re-tag, split, or merge any insight, and the AI uses those corrections going forward. Each workspace also configures its own thresholds and categories, so you tune the precision/recall trade-off to fit how your team actually works.
Can I push to tools other than Linear and Slack?
Yes. Native pushes include Linear, Slack, and email (via your own SMTP or Resend). For everything else, we expose configurable webhooks with retry-on-failure and full delivery history.
Does it work with our existing customer data?
Drop in a Stripe key and customer profiles, plan tier, LTV, and purchase history land beside every review. You can also import contacts from CSV, segment by behaviour, and send AI-drafted email directly to any contact.
Connect your first source. See your first insight.
A few minutes to your first connected platform. Free plan included — no credit card.